Is It Safe To Return To Our Dental Office?

Dear Patient:

We are excited to announce that we are going to be opening back up for more than just emergencies on May 14th. This includes hygiene appointments with a few changes to ensure everyone’s safety. 

Our office follows infection control recommendations made by the Alberta  Dental Association and College (ADA&C), Health Canada, and the Canadian Centre For Occupational Health and Safety (CCOHS).

You will, however, notice some changes when it is time for your next appointment. For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. We will not allow patients to enter our office who have symptoms or have traveled outside of Canada in the last 2 weeks.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will no longer offer magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.
• In the interest of physical distancing, we are advising all adult patients to attend the office alone to prevent crowding. 
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
• You may be asked to stay in your car until it is time to take you directly in for treatment. 
• For our safety and yours, we currently cannot accept walk-ins. 

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (587) 355-2524 or visit our website at MetroDentalCare.ca. 

We are also offering consultations via phone, text, or email. We can help you determine the next appropriate steps i.e. in-office visit, a prescription or just monitor. Please visit this link to book your complimentary consultation. 

https://calendly.com/metrodentalcare

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbours, and friends.

Sincerely,

Your Metro Dental Care team